Yes, we are a fully insured company.

Where is your head office located?

Our head office is located at Coburg, Victoria. We have a no walk-in policy, all our services are mobile.

What are your office hours?

Our office hours are 9am – 5pm, Monday to Friday and 9am to 2pm on Saturday.

Can the job be done on a weekend?

Yes, we work on Saturdays and by special request for Sundays.

Does CleanMade only do homes?

No, CleanMade does all types of locations. We can service warehouses/factories, schools, office buildings, shops, shopping centres, airport, multi-level dwellings and buildings also. We have access to all high reach equipment.

Can I get a quote over the phone?

Yes, generally we do quote over the phone based on detailed information you have provided us. Once the technician is out on site, they will complete a pre-work assessment and if they find that there are works beyond the specifics provided, they may quote for any extra work involved at a fair and competitive price. You can accept or decline; no work will be done until you have confirmed the quote. For further information, see our Fair Go Policy.

What areas do you service?

Please see our Where We Service page to see a list of all the areas.

How can I pay the technician?

Your technician will send you a copy of your invoice and they accept credit card, direct transfer and cash.

What if I’m not happy with the service provided?

Please give us a call and allow the team to rectify any issues. We will arrange a suitable time for the technician to return and fix the concern free of charge. If it cannot be resolved upon return, we will do a thorough investigation into the issue for a satisfactory result. We endeavor to always maintain a high standard and customer satisfaction. We humbly request that you do NOT leave negative feedback on any social media forums without first providing us with the opportunity of investigating the nature of the complaint and offering a resolution to the issue.

Pre-Sale Cleans | CleanMade

First impressions are everything, and this is especially true when you’re selling a property.

Buyers are picky and demand the best. A sparkling property is a sought-after property, so cutting corners on your pre-sale clean is not only bad mathematics, but also risky business. When you deep clean your property prior to sale you show potential buyers that you are the type of owner that has cared and maintained for the space diligently and only makes the experience for the buyer more comforting.

If you’re like most smart homeowners, you would have already gone through several steps to help your property achieve the best price possible, from picking the perfect agent, to having the property styled, photographed and marketed. So have CleanMade clean your property to get the best outcome during the sale process.

Frequently asked questions

What is a pre-sale clean?

First impressions are everything! At CleanMade we like to ensure that your house is sparkling for all those potential buyers. Our pre-sale clean includes a detailed and deep clean of your property.

How long does a pre-sale clean take?

The duration varies according to the size and condition of the property. The duration could be anywhere between 3-8 hours to ensure a detailed and through clean has been achieved.

What properties do you work on?

We clean all property types including homes, apartments, penthouses and residential/ commercial investment properties.

Do you move furniture to clean under?

We will move and clean under small objects and light furniture. We will vacuum/mop under heavy furniture (like beds and couches) however we will strictly not move heavy furniture. This is due to the high risk of scratching floors and the OHS for our cleaners. If customers would like to move furniture for our cleaners prior to or during a booking that is most welcome.

What if I am not happy with the service?

Please give us a call and allow the team to rectify any issues. We will arrange a suitable time for the cleaner to return and fix the concern free of charge. If it cannot be resolved upon return, we will do a thorough investigation into the issue for a satisfactory result. We endeavour to always maintain a high standard and customer satisfaction.

We humbly request that you do NOT leave negative feedback on any social media forums without first providing us with the opportunity of investigating the nature of the complaint and offering a resolution to the issue.